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Request assistance

Pursuant to the law, if the Legal Guarantee applies, you are entitled to the restoration of conformity of the goods without expenses.

This may involve repair or replacement of the item. If these solutions are not possible, you may request a reduction in the purchase price or the termination of the contract.

 

Please note that our products are handmade, meaning that measurements may vary, and the works may not be perfect.

Each piece is unique, so no two items will be exactly the same, and there may be minimal defects inherent in the artisanal process.

 

If you discover serious product defects, please send an email to info@rosalindacampora.com. Include the order number, a description of the defect, and an attached photo to help us evaluate the issue. We are committed to addressing your concerns promptly and ensuring your satisfaction.

Contact customer service

To receive assistance on the products sold on this site, contact the email info@rosalindacampora.com

Dispute resolution form

If you are unable to resolve by contacting info@rosalindacampora.com you can always use the European form for dispute resolution. You can find it here.

I am unable to perform an operation

If you are unable to do anything, please contact us info@rosalindacampora.com and we will help you to risolve issues.

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