Pursuant to the law, in case of applicability of the Legal Guarantee, you will be entitled to the restoration without expenses of the conformity of the goods by repair or replacement, or, if this is not possible, to a reduction in the purchase price or to the termination of the contract.

Being that the products are handmade, all measures may be variable and the works may not be perfect. Therefore all the works may not be similar to each other, they may have minimal defects. In the event of serious product defects, send an email to indicating the order number and the type of defect with attached photo.

To receive assistance on the products sold on this site, contact the email

If you are unable to resolve by contacting you can always use the European form for dispute resolution. You can find it here

If you are unable to do anything, please use this form and report the problem